What's the difference between a Single and an Operating Build?+
A Single Build is one system, like a knowledge library or one dashboard. An Operating Build is two or three systems planned together, so they share the same data and your team learns them once.
Is this only about answering leads faster?+
No. Half the work is margins: invoices, paperwork, customer questions and live dashboards for every leader, so the business runs with less payroll.
Is there a monthly fee?+
Only if you want one. Managed AI is an optional monthly plan that keeps every system tuned and adds a new workflow each month. The price guide lists the plans. Without it, everything keeps running in your accounts.
Which tools do you work with?+
QuickBooks, Xero, HubSpot, Google Workspace, Microsoft 365, ServiceTitan, Housecall Pro, Jobber, Google Business Profile, CallRail, RingCentral and most phone systems that record calls or send texts.
How much of my team's time does this take?+
A couple of hours to map the business, then about an hour a week during the build. Training fits around your busy season.
What happens after launch?+
You get before and after numbers. Then it runs on its own in your accounts, or you add Managed AI to keep tuning it and add new workflows.
Will customers know they're talking to AI?+
Messages are written in your voice and hand off to a person whenever a customer asks or a request needs judgment. You approve every script before it goes live.
Can we turn it off?+
Any time, with one switch in your own account. Each system can be paused on its own.
What if my staff push back?+
They help write the scripts, they see it tested on real leads first, and training uses their actual tasks. Most teams come around once the busywork disappears.
Who owns what you build?+
You do. Every account, automation, script and playbook lives in your name and stays with you if we part ways.
How does the free video consultation work?+
A short video call. You walk us through how work and money move through your business, and we name the one or two leaks costing you the most. No slides and no pitch, and you get a written summary afterwards.
Who do we work with day to day?+
A named delivery lead, from kickoff to launch. You get a written update every week and a reply within one business day.
How are results measured?+
The profit map sets a baseline from your own systems, like close rate, reviews, admin hours and costs. After launch we pull the same numbers again and compare.
What size business is this for?+
Owner-led service businesses doing about $1M or more a year, usually with 10 to 50 people: home services, construction, landscaping, cleaning, moving and logistics, distribution, manufacturing, restaurants, repair shops, agencies and business services.
Is there any work you don't take on?+
Yes. We stay out of regulated fields, so we don't take on healthcare, dental, legal, financial or insurance businesses.